Booking reminders
Reduce forgotten appointments with messages linked to the service, date, time and business.
- ✓ Editable templates
- ✓ Booking variables
- ✓ Automatic queue
BCALY MESSAGE CENTRE
The right message, linked to the right booking.
Prepare reminders and operational updates with the context already held in BCaly, while respecting consent and delivery rules.
What is included
One message infrastructure
Operational updates
Send a manual update such as a vehicle-ready notification from the appointment record.
- ✓ Client consent
- ✓ Message length control
- ✓ Delivery history
Loyalty messages
The same centre can deliver experience requests, return offers and campaign links.
- ✓ No duplicate gateway
- ✓ Shared balance
- ✓ Same history
Safety and control
Channel rules, quiet times, consent and limited attempts reduce unwanted sending.
- ✓ Consent checks
- ✓ Frequency protection
- ✓ Failure handling
How it works
The right message, linked to the right booking.
Prepare
BCaly fills known booking and client variables.
Validate
Consent, channel and sending rules are checked.
Queue
The message enters the current delivery queue.
Track
The business sees status and message history.
FAQ
How it works
Does the client see BCaly as the sender?+
Templates are configured by the business and use the business name and service context.
Can I edit message text?+
Yes. Reminder and update templates can be edited per business.
Does SMS need balance?+
Yes. SMS uses the available balance and reports delivery status.
Are WhatsApp conversations replaced?+
No. BCaly reduces repetitive scheduling messages while the business can keep WhatsApp as a contact channel.
Everything connected in one account.
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